The Importance of Human Resources

Samuel Siebu

February 23, 2023

Human Resources

Human resources are a vital part of every business. They help employees get the information they need, stay in compliance with laws and make sure that your company has all the talent it needs to thrive.

HR professionals are often the first people to spot problems before they become a problem for the entire team. This allows them to smooth out organizational kinks before they get out of hand and damage the company’s reputation.

Workforce Planning

Workforce planning is the process of identifying, analyzing and developing strategies to achieve organizational goals. It is a critical aspect of human resources because it helps ensure that an organization has the people it needs to meet its business objectives.

Strategic workforce planning involves a three to five year forecast period, aligned to business needs and outcomes. This includes a supply analysis of internal and external labor markets.

Workforce planning helps organizations plan their talent needs, including increasing the number of employees to match growth projections or pivoting to a new business model and finding staff who can make that transition. It also enables organizations to prepare for different scenarios, such as workforce attrition or market fluctuations.

Performance Management

The main purpose of performance management is to align employee activities with the organization’s mission and goals. This involves establishing clear expectations and providing ongoing feedback, both formal and informal.

Human resources departments play a pivotal role in this process. They facilitate strategy, trim waste in operational processes and manage employee performance data to inform decision-making.

HR professionals can also establish a framework for performance management that helps managers create SMART goals and ensures employees understand their responsibilities within the company.

This is an important step in ensuring that each employee understands their goals and how they contribute to the overall success of the company. It’s a crucial component for attracting and retaining talent, as well as increasing employee engagement.


Recruitment is the process of identifying, sourcing and screening potential employees to fill open positions within an organization. It involves both internal and external sourcing methods, requiring HR professionals to be creative in their approach.

It also requires an understanding of the current workforce and the needs of future job openings. A successful recruitment strategy involves forecasting these requirements to ensure that the right people are hired.


Training is the process of increasing the knowledge and skills an employee needs to do a specific job. It also seeks to improve their work performance and behaviour, and prepare them for promotion to higher positions within the organisation.

In many industries, training is part of the process of hiring new employees. This includes bringing them up to speed on the company’s workplace culture and policies, and teaching them the nuances of paperwork procedures.

Training can be short-term or long-term. Traditionally, it has been a process that centers on acquiring and building non-specific knowledge and skills. However, as technological advances have increased, companies have moved towards continuous and personalised training to enhance individual employees’ performance.

Employee Relations

Employee relations is a part of human resources and is responsible for maintaining a friendly, productive work environment. It also serves as a neutral mediator between employees and employers when there are conflicts that could harm the workplace.

Happy employees tend to be more productive and are more likely to do extra for their employers. This is a win-win situation for both parties.

Often neglected during times of chaos, employee relations is crucial to your company’s success. It’s important to remember that if you don’t take care of this area, it can have negative consequences for your business and team.